Internet Service Providers find it really tough when it comes to engaging their subscribers. But engagement is the single most important aspect to build a long-term relationship with the subscribers. It is the general tendency of subscribers to switch to a different service provider when they get a better offer or could cut their costs. This is where effectively engaging your audience is important. The tricky aspect of engaging with your subscribers is that a little too much is going to be taken as bad intent. For example, a call or message to remind them about bill payment or plan upgrades is taken in a negative way. This is where DeepConnect’s in-browser notification service brings value.
This in-browser messaging service helps service providers push messages to their subscribers in a more subtle manner. This less intrusive way of sending messages to the target subscribers doesn’t create a negative impression in the minds of the subscribers. Be it bill payment reminders or explaining them about plan upgrades, all this can be done through simple pop-up messages. So, how does this work? Messages can be sent as a pop when a person is using the internet connection of yours and browsing any website. What makes this more effective is that it works across all devices. Even if your subscriber is using a mobile or tablet, this in-browser messages would perfectly.
Keeping track of the usage pattern of the subscribers, you will be in a better situation to suggest the best plan suitable for them. All this information can be conveyed to the subscribers in a personalised way using in-browser communication service. DeepConnect’s messaging service could be the one that your business has been long looking for to engage subscribers in an effective way. So, hurry up!
Martin 